FML Live !
Welcome to a new concept in repair tracking
‘FML live’ is a new service available to all our customers, it makes tracking the progress of your repairs quick and easy. The information is live and available 24 hours a day.
Simply contact us for a username and password to get going.
Benefits of ‘FML Live’
- Instant access to your equipment repair status.
- No more holding on the phone waiting for a delivery date.
- See when your repairs are due back.
- See which orders are outstanding.
- Access to historical repair data.
- Access to repair reports.
User Information
[Search Type]
Select ‘work in progress’ and all repairs we have in our workshops will be displayed.
Select ‘All items’ and every repair you have sent in the past will be displayed.
[Order #] [Ref #] [FML #]
These fields are searchable, if you have multiple repairs with us you can find the entry you are looking for quickly.
[Status]
This will show repairs that are either ‘Work in Progress’ ‘Completed’ ‘Waiting Acceptance’ ‘Waiting Spares’ ‘Waiting Assessment’ or ‘Invoiced’
Information Table
The table contains all the information we believe will help you track your repairs. i.e. your order number, your reference number, our job number. The make, description and model number of the item in for repair. The book in date and the estimated delivery date. The job priority i.e. a red dot for all urgent repairs and a green dot for normal service repairs. We even have a view picture feature so you can identify the item (some of our customers find this very useful to identify items from a batch of repairs). We have even added a feature to view the repair report in a PDF file.
If you do not have Adobe Acrobat you can download it from here ;
http://www.adobe.com/products/acrobat/readstep2.html
If you require any further information please contact our customer service team on 01782 411021
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Thermal Imaging, a different use
Are you wasting energy without realising it ?
Thermal image surveys are useful to monitor plant condition, however, they can be used to save energy costs too.
Take a look at the picture below, it was taken during one of our routine thermography surveys at a customers site.
Part of the lagging is missing from a steam pipe. You can see from the marker points, the temperature of the pipe without the lagging is at 155.5 degrees Celsius as opposed to 28.1 degrees Celsius for the pipe with the lagging.
Leaving the pipe in this condition is wasting energy and wasting money.
To find out how thermal imaging can save energy costs, call our customer services department on 01782 411021 |
We are pleased to announce our registration on the Utilities Vendor Database. We are registered as a supplier to repair and service electronic, electrical and mechanical equipment such as Inverters, PLC’s, PCB’s, Power Supplies, Instrumentation, Electric Motors, Pumps and Mechanical Equipment.
Our UVDB Utilities Prequalification Scheme supplier number is 701413.
Our registration covers the following product / service categories.
1.08.07 Electrical Motors
1.08.16 Motor Control Centres & Spares
1.08.18 Programmable Logic Controllers (PLC’s)
1.14.01 Pumps – Centrifugal
1.14.02 Pumps – Submersible
1.14.99 Other Pumps, Accessories & Spares
2.40.01 Hardware Services
3.70.13 Electrician Services
3.78.01 Control & Instrumentation Services
3.78.02 Electrical Inspection / Testing Services
3.78.06 Pump Services
3.78.10 Motor Rewind Services
3.78.11 Machining Services
3.99.01 Calibration Services
3.99.09 Tool, Instrument & Specialist Equipment Services
3.99.99 Other Engineering Services
The UVBD scheme is run through the Achilles Group who are the leading global provider of supplier management information; delivering a portfolio of strategic sourcing, tender management, decision support and collaboration technologies in an integrated solution that builds collaborative communities for buyers and suppliers, reduces purchasing costs, promotes corporate responsibility and shortens the procurement cycle across many sectors of the economy.
Achilles works to identify, qualify, evaluate and monitor suppliers on behalf of major organisations worldwide. They build and support buyer-supplier communities in many industry sectors, creating unique and powerful global networks. Their services for sustainable procurement help create opportunities for business and reduce risk in the supply chain.
www.achilles.com
Overnight Repair on a Demag Motor
Demag motors are specialist hoist & materials handling motors. A local customer phoned to say he was in an urgent breakdown situation;he needed a quick turnround on a hoist motor. Once the motor was in our works it was quickly assessed. The windings had failed. We ordered the special bearings and seals from the OEM on an overnight delivery and our winding shop stripped the burnt out windings. We checked the data against our winding library and started to wind the stator to a full class ‘H’ insulation specification. The windings were completed overnight and the motor was rebuilt the following morning then shipped out to a relieved customer. |
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