Repair Turnrounds
Emergency Service - This is the ultimate service we offer. Our workshops are open and manned 24 Hours a day, every day. (That does include weekends and bank holidays) As soon as we receive a repair on emergency service, we will work on it until it is completed. Generally we are able to complete most repairs (spares dependent) within 24 Hours to get your plant up and running again.
Normal Service - This is our standard service level, we aim to complete all normal service repairs within 5 - 7 days.
Collections & Deliveries
We have a fleet of 7 vehicles for UK collections & deliveries. The largest of which can carry a load of 4 tonnes. All standard normal service collections and deliveries are free of charge.
Quotes
If you require a repair quotation, we will assess the unit and send you a detailed report of what work is required to bring the unit back to service. All normal service quotes that are carried out by our assessing engineers are free of charge.
Warranties
We believe the warranty levels we give on our repairs are amongst the most comprehensive in the business.
Servo Motor Repairs - 12 Months
Electronic Control Repairs - 12 Months
AC Motor Rewinds - 2 Years
DC Motor Rewinds 12 Months
If you want to know more about our service or you have a particular question relating to a repair, please give a member of our customer services team a call on +44 (0) 1782 411021 |